B2B freight broker
Client Self-Service Portal
B2B freight
Book shipments, upload docs, and track invoices without calling the desk.
- 4
- مراحل العمل
- B2B freight broker
- الجمهور
- Kuwait City
- السوق
- 2023
- التسليم
مسار واضح من المشكلة إلى المنتج.
Shippers and consignees called the desk for bookings, docs, and invoice status — flooding ops during peaks.
إدارة التعقيد دون فقدان الوضوح.
Let clients book, upload, and track invoices themselves with roles and branded statuses that still match ops.
Self-booking with validation rules
Designed as a practical capability teams can adopt without disrupting daily ops.
Document vault per shipment
Designed as a practical capability teams can adopt without disrupting daily ops.
Invoice and payment status
Designed as a practical capability teams can adopt without disrupting daily ops.
بساطة للمستخدمين. كفاءة للفرق.
A self-service portal with role-aware booking, document vaults, and invoice visibility that cuts routine desk load.
Self-booking with validation rules
Designed as a practical capability teams can adopt without disrupting daily ops.
Document vault per shipment
Designed as a practical capability teams can adopt without disrupting daily ops.
Invoice and payment status
Designed as a practical capability teams can adopt without disrupting daily ops.
Role-aware shipper / consignee views
Designed as a practical capability teams can adopt without disrupting daily ops.
مسار منظم من الاستكشاف حتى الإطلاق.
Mapped current operations, constraints, and success metrics with stakeholders.
- Portal design
- Document vault
- Billing visibility
Defined journeys, screens, and role-based flows before engineering locked scope.
- User journeys
- Wireframes
- Role permissions
Delivered in iterative releases with integrations, QA, and staging sign-off.
- Sprint delivery
- API integrations
- QA cycles
Rolled out with training, monitoring, and a clear path for post-launch iteration.
- Go-live support
- Team training
- Handover docs
عرض المشروع
نتائج حرّكت العمليات إلى الأمام.
−48%
Routine desk calls
+33%
Bookings placed online
24/7
Client access to docs & status
المزيد من المشاريع
عرض الكل
ويب
Shipment Tracking Hub
Customer-facing tracking with branded status, carrier events, and proactive delay notices.
ويب
Ops Analytics Cockpit
Executive dashboards for on-time rate, cost per stop, and depot throughput.
لوجستيات
Fleet Dispatch Console
Live dispatch board with route planning, ETA updates, and exception handling for multi-depot fleets.