جارٍ التحميل
العودة للأعمال
لوجستيات

Regional freight operator

Fleet Dispatch Console

Live dispatch platform

Live dispatch board with route planning, ETA updates, and exception handling for multi-depot fleets.

4
مراحل العمل
Ops & dispatch
الجمهور
Riyadh, KSA
السوق
2025
التسليم
01 الهدف

مسار واضح من المشكلة إلى المنتج.

A multi-depot freight operator was dispatching from spreadsheets and radio calls. Planners lacked a shared live view of trucks, drivers, and SLA risk across regions.

02 التحدي

إدارة التعقيد دون فقدان الوضوح.

Consolidate route planning, ETA monitoring, and exception handling into one board that supervisors could trust during peak hours — without retraining the whole floor.

Live map with ETA and SLA heat

Designed as a practical capability teams can adopt without disrupting daily ops.

02

Exception workflows with ownership

Designed as a practical capability teams can adopt without disrupting daily ops.

03

Multi-depot views for regional leads

Designed as a practical capability teams can adopt without disrupting daily ops.

03 التفكير

بساطة للمستخدمين. كفاءة للفرق.

We shipped a live dispatch console with map-first routing, one-click reassignment, and exception queues. Filters by depot, vehicle class, and SLA keep every planner on the same truth.

01

Live map with ETA and SLA heat

Designed as a practical capability teams can adopt without disrupting daily ops.

02

Exception workflows with ownership

Designed as a practical capability teams can adopt without disrupting daily ops.

03

Multi-depot views for regional leads

Designed as a practical capability teams can adopt without disrupting daily ops.

04

One-click truck reassignment

Designed as a practical capability teams can adopt without disrupting daily ops.

04 العملية

مسار منظم من الاستكشاف حتى الإطلاق.

Mapped current operations, constraints, and success metrics with stakeholders.

  • Product design
  • Web app engineering
  • Ops workflow design

Defined journeys, screens, and role-based flows before engineering locked scope.

  • User journeys
  • Wireframes
  • Role permissions

Delivered in iterative releases with integrations, QA, and staging sign-off.

  • Sprint delivery
  • API integrations
  • QA cycles

Rolled out with training, monitoring, and a clear path for post-launch iteration.

  • Go-live support
  • Team training
  • Handover docs
05 العرض

عرض المشروع

Fleet Dispatch Console — 1
Fleet Dispatch Console — 2
الجوال
Fleet Dispatch Console — 3
بصري
05 النتائج

نتائج حرّكت العمليات إلى الأمام.

نتيجة المنصة

−38%

Average planning time per shift

+22%

On-time departure rate

3+

Depots managed from one board